Mobile Telecare, providing autonomy to elderly and disabled people
The Mobile Telecare (TAM) project aims to provide autonomy and security to elderly and disabled people inside and outside their homes through a mobile app or a smartwatch.
Spain
Solutions
Spanish Red CrossTech as a tool
Telecare, the CRM strategy of the Spanish Red Cross for attracting new users
The Spanish Red Cross has implemented a CRM (Customer Relationship Management) to automate some interactive processes related to Contact Centers: user data collection, information management, marketing campaigns and planning of teams according to workloads.
Spanish Red CrossCrisisTech as a tool
Information Management, improving humanitarian action through data collection and visualisation
IFRC proposes digital transformation 2030, describing in one of its points the literacy of data with respect to National Societies (NS). It means that each NS is transformed to implement a culture of data that allows improving decision-making based on evidence. The Information Management (IM) project aims to implement and spread this culture in the initiatives it manages.
