The American Red Cross has a suite of voice skills to support its humanitarian mission across the business including in Biomedical, Training and Disaster Relief units. There are three voice skills dedicated to extending the reach of the American Red Cross: Blood Donation Voice Skill; First Aid Voice Skill and Hurricane Alerts Voice Skill.
The American Red Cross introduced two chatbots to guide blood donors and individuals seeking emergency aid on their search for critical information: Clara, the blood donation chatbot, and Clara, the disaster relief chatbot.
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