Serbian Red Cross phone circles to combat loneliness of older people during the pandemic
Transformation of offline support groups into telephone based support and intervention groups for older persons during COVID-19 lockdown period.
Elderly people
Solutions
Italian Red CrossTech as a toolWorking together
CRI per le persone, the toll free number of the Italian Red Cross to support isolated people
« CRI per le persone » is a project which amis to support social inclusion for the benefit of the most vulnerable people, by providing guidance and facilitating access to social and health services offered by the ITRC Local Branches and other public and private entities.
Spanish Red CrossTech as a toolWorking together
TECSOS Foundation, when social needs meet technological know-how
TECSOS links the social experience of the Spanish Red Cross with the technological excellence of Spanish Vodafone Foundation, with the aim of addressing social needs through innovative Information and Communication Technologies.
Spanish Red CrossTech as a tool
Orientatech, the compass of social innovation technology
The Orientatech project developed by the Social Technologies Foundation (TECSOS) in collaboration with Spanish Red Cross and Vodafone Foundation, aims to encourage participation and provide access to verified information related to the purchase, acquisition and use of technological products that support vulnerable collectives, such as older people or people with disabilities.
Spanish Red CrossTech as a tool
Telecare, the CRM strategy of the Spanish Red Cross for attracting new users
The Spanish Red Cross has implemented a CRM (Customer Relationship Management) to automate some interactive processes related to Contact Centers: user data collection, information management, marketing campaigns and planning of teams according to workloads.
